Toshani Logo

FAQS

Q: What Is Partial Refund?

A: Applying Refund Breaking Segments.

Q: what Is Ready Mode?

A: Ready Mode Ticket Is Ticket Which Is Ready But Some Ticketing Information Are Missing To Issue.

Q: What Is The Commission Provided To Agent And Distributor On Flights?

A: As Per Deal Sheet Updated Time To Time

Q: What Is The Tat For Partial Refund?

A: 48Hrs - 6Mth

Q: What Is The Tat For Normal Refund?

A:  Upto 7 Working Days * As Per Airline Refund Terms And Conditions

Q: Can I Book ticket For Only Infant?

A: No

Q: Can I Book ticket Of International Destination To India?

A: Yes

Q: Charges For Cancellation Of Tickets?

A: Differs ON Class Of Booking Kindly Confirm On Call From Bookings Department  

Q: Charges For Reissuing The Ticket?

A:  Differs ON Class Of Booking Kindly Confirm On Call About New Fare

Q: Charges If He Wants TO Carry Extra Luggage?

A: Changes From Airline To Airline Kindly Conform On Call From Bookings Department

Q: Procedure To Reissue The Ticket

A: Ticket Queue > Fatch The Ticket > Change Request > Submit.

Q: Difference Between Offer Price And Publish Price

A: Offer Fare To Be Paid To Multilink/ Pub. Fare Printed On Ticket.

Q: How Can Customer Decide That How Much Luggage He Can Carry?

A: Baggage Details Is Printed On Our E-Ticket

Q: How Much It Coast For Reschedule?

A: Differs On Class Of Booking kindly Conform On Call And New Fare

Q: How To Book Multi City Ticket?

A: Search Flight On Multi City Option

Q: How To Decide What Name Should Be Printed On The Ticket?

A: As Printed On Valid/ Authorised Id Prof. Or Document.

Q: How To Get Refund For No Show?

A: Normally Apply For Cancellation And Write In Comments (Pax. No-Show) 

Q: In International I Want To Cancel One Way?

A: Part Cancellation Also Done As Normal Cancellation (Part Refund Takes Upto 6Mth)

Q: In What Circumstances Customer Can Get The Refund?

A: Normal Cancellation / Flight Cancel / Death Of Family Member /

   Full Refund On Flight Delay *Terms As Per Airline

Q: Money deducted But Ticket Not Generated?

A: Amount To Refunded For Same

Q: There Is a Problem In My Name Spelling How To Change It?

A: Name Change Not Allowed

Q: What Is Corporate Code? How To Use It?

A: Corporate Code Is Applied By Institute / Company To Airline

   Kindly input At The Time Of Booking To Avail Corporate Discounts.

Q: What Is Partial Refund?

A: Applying Refund Breaking Segments.

Having Queries?

Reach out to us if you have any queries regarding our services & solutions.

Become our Channel Partner

Earn handsome additional income from your premises and/or business.

Important Links

Home

Contact

Our Offices

Delhi, Gurgaon, Solan (HP), Thane (Mumbai)